Legal / Policies

GDPR

Last Modified: December 5, 2020



Starburst Hosting (Starburst Hosting, we, us) believes it is important that you understand how Starburst Hosting collects, stores, shares and uses information from and about our Site visitors, subscribers, customers and vendors. This GDPR Privacy Notice (Notice), our cookie policy and other legal notices posted on this website www.starbursthosting.com (Site), describes our collection, use and disclosure of personal and non-personal data (i) collected through the Site, or (ii) when you subscribe to, or otherwise use our Starburst Hosting services (Services), or (iii) in the course of our business activities conducted elsewhere, whenever we act as the controller of that data and when its processing is governed by the EU General Data Protection Regulation (GDPR). This Notice does not apply to the information collected, stored, shared, or distributed by third-party sites. This Notice may be updated from time to time.


For the purposes of applicable data protection law, Starburst Hosting is the controller of any personal data collected from you on the Site, through the Services, or otherwise for the purpose of conducting or developing our business with customers and vendors. For the purposes of this Notice, personal data means any information relating to an identified or identifiable person.


Information We Collect Automatically

When you visit our Site, or use our Services, our server automatically collects certain browser or device generated information, including but not limited to:


In some cases this information constitutes personal data, We do not use this automatically collected information to try to identify you by name, and we do not associate it with the information you provide voluntarily, as detailed below.


Information You Provide

In order to access or use certain portions of the Site or Services, or enjoy the full functionality of the Site or Services, or otherwise in conducting business with us or seeking to conduct business with us, you may be prompted to provide certain personal data to us in the following ways:


This personal data is required to enter into a contract with you (such as in anticipation of a supply agreement, or to learn about our Services) or to perform a contract with you (such as to provide Services), and failure to provide any information may result in our inability to provide requested Services or products.


Information From Other Sources

We may also obtain fraud & risk scoring data about you from third parties, namely FraudLabs Pro and IPQualityScore.


Cookies

Our Site uses cookies. More information about our use of cookies can be found in our Cookie Policy.


Use of Personal Data

The following is an overview of our purposes for using your personal data. Additional details on how we process your personal data may be provided to you in a separate notice or contract.


All processing and use of your personal data is justified by a "condition" for processing. In the majority of cases, processing will be justified on the basis that:


We use the personal data we collect to:


We also use non-personal data and aggregate information, such as that collected automatically, to customize our marketing efforts or to customize the use of our site for an aggregate group of customers.


Starburst Hosting will not sell or rent your personal data to third parties.


Important Information for Subscribers - Community Forum and Internal Messaging

Any information (including personal data) provided in a user profile, member directory, or other related Service should be considered to be available to the public. We do not, cannot, and will not act to maintain the privacy of any information (including personal data) that you provide in any such forum or medium.


We provide an internal messaging system for use between members of our community forum at forum.starbursthosting.com. Any information (including personal data) that you send via this internal messaging system is not secure and is not considered to be private information. You should use caution when sending any personal data over the internal messaging system, and you should not transmit any information that you would not wish to see disclosed to the general public.


Disclosure of Personal Data

We may disclose personal data about Site visitors, users of our Services, or our suppliers or customers if, in our sole discretion, we believe that it is reasonable to do so, including:



Transfer of Personal Data

If your personal data is transferred outside the EU to other Starburst Hosting affiliates or to third party service providers, we will take steps to ensure that your personal data receives the same level of protection as if it remained within the EU, including by entering into data transfer agreements using the European Commission approved Standard Contractual Clauses. The country to which your personal data is transferred, and whether each country benefits from a decision of the European Commission determining that the country provides adequate protection to personal data, is the United States of America. You have a right to obtain details of the mechanism under which your personal data is transferred outside of the EU by contacting legal@starbursthosting.com.


Starburst Hosting reserves the right to share any information that you provide which is not deemed personal data or is not otherwise subject to contractual restrictions.


Children

The Site is not for use by children under the age of 16 years and Starburst Hosting does not knowingly collect, store, share or use the personal data of children under 16 years. If you are under the age of 16 years, please do not provide any personal data, even if prompted by the Site to do so. If you are under the age of 16 years and you have provided personal data, please ask your parent(s) or guardian(s) to notify Starburst Hosting and Starburst Hosting will delete all such personal data.


Marketing emails

Where lawful to do so, and subject to your consent where required, we may communicate with you by e-mail to tell you about our products and services. If you wish to opt-out of receiving marketing communications, please use the 'unsubscribe' link provided in our emails.


If you are a subscriber to our Services, we may send you periodic announcements including the details of our existing and new programs. You may opt out of these announcements by loggin into your acocunt and selecting the opt-out option. If you opt out of these marketing emails, you may still receive system notices and other information that is specifically related to your subscription account.


Security

We take measures, including data encryption, to protect the transmission of all sensitive end-user information. We make reasonable efforts to ensure the integrity and security of our network and systems. Nevertheless, we cannot guarantee that our security measures will prevent third-party 'hackers' from illegally obtaining this information. We take all reasonable measures to prevent such breaches of security, but given the resourcefulness of cyber-criminals we are unable to guarantee that our security is 100% breach-proof. You assume the risk of such breaches to the extent that they occur despite our reasonable security measures.


Retention of Your Personal Data

We apply a general rule of keeping personal data only for as long as required to fulfill the purposes for which it was collected. In general, we retain your personal data for a period of time corresponding to a statute of limitation, for example to maintain an accurate record of your dealings with us. However, in some circumstances we may retain personal data for other periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required.


With respect to marketing, we retain your personal data for 18 months after your last request for service or other contact you initiate.


External Links

The Site may contain links to third party sites. Since Starburst Hosting does not control nor is responsible for the privacy practices of those Sites, we encourage you to review the privacy policies of these third party sites. This Notice applies solely to personal data collected by our Sites or in the course of our business activities.


Your Rights

Please contact us at legal@starbursthosting.com if you wish to exercise any of your rights, or if you have any inquiries or complaints regarding the processing of your personal data.


Changes to this Notice

We reserve the right to revise, amend, or modify this Notice and our other policies and agreements at any time and in any manner. You should periodically check for any modifications of this Notice by re-visiting this web page and using the 'refresh' button on your browser. You should note the date of last revision to this Notice, which appears at the top of this Notice. If the 'last modified' date remains unchanged after you have clicked the 'refresh' button on your browser, you may presume that no changes have been made since the last reading of the Notice. A changed 'last modified' dates indicates that this Notice has been updated or edited, and the updated or edited version supersedes any prior versions immediately upon posting.


Contact Information

If you have any questions in relation to this Notice or you wish to exercise any of your rights, please contact us at: legal@starbursthosting.com